Privacy Policy
This policy explains how Household OS handles personal information when you use our website or mobile application. It should be reviewed with your legal adviser before public launch.
Who is responsible for your information?
3N Soft Ltd (Company No. 12989858), registered in England and Wales, is the data controller for Household OS. Mento Software is a trading name of 3N Soft Ltd.
Information we collect
We may collect account details, household membership information, task and renewal data, device information, support communications and billing status. If you sign in with Google or Apple, we also receive basic profile information from that provider. Documents uploaded to the service are stored for the household’s use and are not used for advertising.
Sign in with Google and Apple
You can create an account or log in using Google Sign-In or Sign in with Apple. When you do, the provider shares limited information with us, such as your name, email address (which may be a private relay address if you choose Apple's "Hide My Email") and a unique account identifier. We use this information only to create and secure your account, authenticate you and communicate with you about the service. We do not receive your Google or Apple password, and we do not access your Google or Apple contacts, emails, files or other account content.
Your use of these sign-in services is also governed by the Google Privacy Policy and the Apple Privacy Policy. You can revoke Household OS's access at any time from your Google Account or Apple ID settings, and you can request deletion of your Household OS account through the account deletion page.
How we use information
- Provide and secure the Household OS service.
- Synchronise household tasks, reminders and documents.
- Process subscriptions and respond to support requests.
- Detect abuse, protect accounts and improve reliability.
Lawful bases
Depending on the activity, processing may be necessary to perform our contract with you, comply with law, protect legitimate interests or act on your consent.
Document storage and security
Access to household content is restricted to authorised members and administrators who require access for support or security purposes. We use encryption in transit, access controls, audit logging and secure storage practices.
Retention
We keep information only as long as needed to provide the service, meet legal obligations and resolve disputes. Account deletion requests may be subject to limited legal or security retention periods.
Your rights
UK and EEA users may have rights to access, correct, erase, restrict or export personal information, and to object to certain processing.
Contact
For privacy enquiries, email info@householdosapp.com.